Toward an Era of AI-Enabled Clinical Collaboration
May 19, 2025 | Eric Horvitz - Chief Scientific Officer, Microsoft
Returning
to clinical medicine to complete my MD/PhD training at Stanford University,
after finishing a PhD in AI, was full of eye-opening learnings about the real
world of clinical decision making. I had spent years immersed in the theory and
application of high-stakes decision-making under uncertainty, focusing on
leveraging AI in time-critical medical contexts. Yet the lived reality of
clinical care brought entirely new dimensions, with entering patients rooms and
getting to know their detailed journeys in health and illness, engaging with
families, navigating the fast-paced workflows of hospital floors, and
witnessing the nuanced dynamics of care teams and their passion for delivering
the best care possible.
One
of the most formative and inspiring experiences was participating in tumor
board meetings.
Across
hospitals worldwide, tumor boards are foundational to multidisciplinary cancer
care. These high-stakes, high-collaboration, resource-intensive gatherings
bring together oncologists, pathologists, radiologists, surgeons, and other
specialists to review complex patient cases. Experts from multiple specialties
consider multimodal data patient records, imaging, pathology, lab results,
genomics and align on a treatment plan. When patients present with rare,
ambiguous, or complex conditions, there often isn t a clear evidence-based
path. In those moments, decision making transcends individual expertise.
Insights about the best steps forward emerge through a synthesis based on
collective reasoning across domains.
The
collegiality, intellectual rigor, and compassion in these discussions were
inspirational. I found myself wondering: Could AI someday contribute
meaningfully in this environment? Could AI tools help not just in narrow tasks,
but as helpful connectors and assistants that could supercharge cross-specialty
collaboration?
Conversation between Eric Horvitz & Shrey Jain, AI
product lead, Microsoft Healthcare & Life Sciences.
At
the time, tools at the frontier, Bayesian networks and supervised machine
learning methods, were promising but limited in numerous ways. For example,
they could not yet comprehensively analyze the large quantities of natural
language captured in patient records, nor pull together patient findings, test
results, and imagery that encode a patient s journey. They could not weave
together patient-centric summaries of sets of relevant literature or perform
inferences that consider the viewpoints drawn from multiple specialists. The
vision of AI bridging specialties and contributing to complex care remained
aspirational. Still, the idea stayed with me.
Polymathic
capabilities inspire new AI possibilities
Fast
forward to the last few years. With the emergence of large language generalist
models like GPT-4 with polymathic abilities, strong progress with specialist
multimodal models that combine language and imaging data to deliver expertise
in pathology and radiology, and agent-based methods that capture multiple
specialist roles, my long-held vision began to crystallize into tools that we
could now build. Suddenly, AI tools that could help connect the dots across
clinical domains, synthesize diverse information sources, and support
collaborative, high-consequence decision-making felt within reach.
That
spark from the past helped to ignite conversations, both inside Microsoft, as
well as with colleagues working in biomedical research and clinical care at
leading medical centers. We pursued the prospect of leveraging advances in
AI technology, including generalist AI models, multimodal specialist models,
and multiagent platforms for supporting tumor board preparation and real-time
collaboration and decision making.
One of the first people I reached out to was
Professor Sylvia
Plevritis, a leading expert in cancer research and Chair of the Stanford
Biomedical Data Science Program, to discuss possible projects and
collaborations. The early conversations within Microsoft and with colleagues at
Stanford soon grew into deeper work at Microsoft, at Stanford, and more
recently in a fabulous partnership between Microsoft and Stanford Health Care.
Today, we shared an update on the work during Satya Nadella's keynote at our 2025 Build meeting, where we presented on Microsoft s Healthcare Agent Orchestrator.
From
Concept to Clinic: A System in Deployment The
platform is now being deployed and piloted at Stanford Health Care.
Together, we have set out to build something tangible to meet clinicians where
they re at. I hope to soon see how the multiagent approach will be able to
support preparation and real-time decision making at tumor board meetings. Stanford
is on track to scale this system to support all 4,000 of its annual tumor board
meetings. I
am hopeful that we'll see the methods extend tumor boards beyond its
traditional boundaries into community hospitals and beyond that may not have
access to the depth of multidisciplinary expertise available at teaching
hospitals. Imagine
a clinician at a community hospital preparing for a tumor board case involving
a rare sarcoma subtype. Rather than relying solely on local resources or
referring the case out, the Orchestrator can provide real-time support:
connecting with experts across the world, integrating contributions from
specialist AI agents, synthesized insights from current literature, and
structured analysis of multimodal data. The tools can amplify the capabilities
of clinicians to support their patients. We
re also seeing momentum across the broader AI ecosystem. Paige, a leader in
digital pathology, has developed a specialist agent, Alba, now available via
the orchestrator to provide expertise in pathology analysis during tumor
boards. This is a powerful example of how third-party agents can be integrated
directly into clinical environments. I'm also hopeful that making it easy
to integrate the tools into widely available applications like Microsoft Teams
will lower the barriers to integrating the capabilities into daily workflows,
without requiring changes to infrastructure. What
Comes Next For
me, this marks a full-circle moment. From those early days sitting in awe as
senior medical student at tumor board meetings, wondering if AI might one day
play a role, to now seeing AI-powered specialist agents and their orchestration
beginning to contribute to enhancing the timeliness and quality of real
clinical decisions. I m filled with excitement and optimism. We
re still at the beginning. With continued collaboration among clinicians,
researchers, engineers, and innovators, we have a chance not only to transform
tumor boards, but to reimagine how medicine is practiced in high-stakes,
complex scenarios. The
momentum is real and accelerating. As we expand deployments, integrate new
types of agents, and incorporate feedback from the clinical frontlines, we're
not just improving workflows. We're building a foundation for a new era of
collaborative medicine, one where every patient, everywhere, can benefit from
the collective intelligence of the world's best minds, amplified and made
available via AI. The
best is yet to come. More:
Microsoft Healthcare & Life Science blog